Heritage Auckland, A Heritage Hotel, Auckland ➤ Reviews, Rooms & Prices 2024

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About the Hotel

35 Hobson Street, Auckland, New Zealand

Heritage Auckland, A Heritage Hotel, is located in the heart of Auckland's Central Business District, housing a historic building that was once an art deco department store called Farmers. This upscale hotel offers a combination of modern amenities and a unique historical charm, with stunning views of the Waitemata Harbour. Known for its resort-style facilities, including a rooftop pool and tennis courts, it caters to both leisure and business travelers. The hotel’s proximity to key attractions and transport links makes it an ideal base for exploring Auckland.

Location

Situated in Auckland's bustling Central Business District, the hotel offers easy access to major shopping areas such as Queen Street and trendy locales at Britomart. It is also conveniently located near popular attractions like SkyTower and Auckland Art Gallery Toi o Tamaki. Public transport options, including buses and ferries, are readily available, facilitating travel around the city and beyond.

Rooms

Heritage Auckland features a variety of accommodation options across two wings: The Hotel and The Tower. The Hotel wing preserves the building's historic character with traditional design elements, while the Tower wing offers contemporary accommodations tailored to modern needs. Room types range from standard hotel rooms to expansive suites, accommodating both individuals and families. Many rooms feature high ceilings and views of the harbour, enhancing the overall experience of the guests.

Eat & Drink

The hotel collaborates with Berlinchen Restaurant, providing guests with a variety of meal options on-site. With discounts and charge-back options available, dining becomes a convenient aspect of the stay. There are also casual meeting spaces available for enjoying an afternoon tea or pre-dinner snacks. The vibrant dining scene in Auckland, with numerous eateries nearby, ensures guests have abundant options.

Leisure & Business

Heritage Auckland includes leisure amenities such as an outdoor rooftop pool with panoramic views, an indoor heated lap pool, and a well-equipped gym. Additionally, guests can enjoy a spa, hot tub, and a floodlit tennis court. For business travelers, the hotel features 11 conference rooms accommodating various events, supported by a dedicated conference team for seamless planning and execution.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe One-Bedroom Apartment

Max:

3 persons

47 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Superior Double or Twin Room

Max:

2 persons

34 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe Double

Max:

4 persons

47 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Auckland 2.4 km

Airports

Auckland (AKL) 27.5 km

Train

Train Station - Britomart600 m

Train Station - Grafton 2.3 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Rooftop Relaxation

The rooftop pool and spa provided a stunning view while we swam, making our experience incredibly enjoyable even during rainy days.view full review

Inclusive Amenities

The indoor pool was a fantastic additional option, ensuring everyone could enjoy leisure activities regardless of the weather.view full review

Spacious Comfort

Our room was generous in size, with comfortable beds and a lovely view of the pool area, perfect for relaxing after a day of exploring.view full review

Charming Design

I appreciated the beautiful blend of old-world charm with modern amenities, especially the elegant wood paneling and intricate sconces in public areas.view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Wind surfing
Diving
Canoeing
Cycling
Tennis court
Golf course
Fishing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Sauna
Steam room
Jacuzzi
Full body massage
Pool with view

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

35 Hobson Street, Auckland, New Zealand

Map view

35 Hobson Street, Auckland, New Zealand

City landmarks

Park

Auckland War Memorial Museum

2.1 km

Gallery

Auckland Art Gallery Toi o Tamaki

900 m

Square

Aotea Square

750 m

Viaduct Harbour Ave

Viaduct Harbour

1.1 km

Auckland CentralNew Zealand

Queen Street

690 m

Theatre

Aotea Centre

650 m

Park

Albert Park

970 m

Stadium

Spark Arena

1.6 km

Public Building

Auckland Town Hall

930 m

Shopping Area

Victoria Park Market

850 m

Level 3 130 Quay Street Waitemata Harbour

Britomart

860 m

Square

Takutai Square

930 m

Harbour

Queens Wharf

1.2 km

Event hall

ANZ Viaduct Events Centre

720 m

Square

Wynyard Quarter

820 m

Library

Central City Library

920 m

Church

St. Paul's Church

1.0 km

Bridge

Auckland Harbour Bridge

2.3 km

Bridge

Wynyard Crossing

630 m

Harbour

Princes Wharf

700 m

Nearby

Tower

SkyTower

240 m

Museum

New Zealand Maritime Museum

510 m

Event hall

SKYCITY Auckland Convention Centre

310 m

Square

Vulcan Lane

460 m

Church

St Patrick's Cathedral

100 m

Church

St Matthew-in-the-City Church

410 m

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

430 m

Event hall

SKYCITY Auckland

310 m

Auckland CentralNew Zealand

Grey Lynn

320 m

Ferry Building 99 Quay Street

Ferry Building

590 m

Restaurants

Depot Eatery & Oyster Bar

290 m

86 Federal Street

Hector's Restaurant

80 m

35 Hobson Street

Azure at the Heritage

10 m

35 Hobson Street

Muddy Farmer

90 m

74 Wyndham Street Next To Heritage Hotel

Guangzhou Restaurant

70 m

47 Hobson Street

Saravanaa Bhavan

90 m

51E Hobson Street

Denny's

120 m

51 Hobson Street

1947 eatery

190 m

60 Federal Street

Raviz Indian Cuisine

130 m

104 Customs Street West

Mexican Cafe

300 m

67 Victoria Street West

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

great view

convenient kitchen

overbearing service

questionable dining value

7.6/10

Very good

Rooms

7.5

Location

8.0

Service

8.5

Dining

7.1

Joan

United Kingdom, May 2024

7.4/10

I loved the huge corner location of the hotel with two balconies offering stunning city views, but being close to the rubbish collection area was a downside. The rooms needed brighter colors to lift the atmosphere, and although the coffee wasn't refilled in the mornings, the overall experience was reasonable.

Rooms

7.0

The rooms would benefit from brighter colors to make them more pleasing, but the two balconies with city views were a real highlight.

Service

8.0

The staff were helpful and pleasant, but some could be a bit more attentive to guests' needs.

Location

9.0

The location was great, especially for those wanting easy access to the main CBD and attractions like Sky City Casino.

Dining

7.0

The dining experience was okay, but the lack of cooked breakfast options apart from boiled eggs was a drawback.

Facilities

6.0

The hotel offered a variety of facilities, but it seemed a bit lacking in attention to detail in some areas.

Charlotte

United States, May 2024

8.4/10

The hotel turned out to offer a great stay. The rooms, albeit not ready on time, overlooking the rooftop pool were an upgrade, providing all the facilities we required for our 2-night stay. The service was exceptionally outstanding, making us feel like royalty. The location was good, with a view of the city and Sky Needle, though needing a little attention to detail in certain areas. The dining was a treat with a variety catering to all dietary needs, offering both raw and cooked food options. Overall, a nice spot for a short stay.

Rooms

8.0

The rooms overlooking the rooftop pool were all we needed for 2 nights. However, they were not ready in time.

Service

9.0

The service provided was exceptional, making us feel like royalty. The staff was friendly and always very helpful.

Location

7.0

The location provided a great view of the city and the Sky Needle, ideal for the function we were attending. It was in walking distance from good restaurants.

Dining

9.0

The dining experience was a treat with a variety of delicious food options catering to all needs. The buffet was especially good.

Facilities

9.0

The facilities were great, offering car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, and tours/ticket assistance.

Dorothy

United States, March 2024

8.6/10

I absolutely loved my stay at the hotel! The rooms were cozy and inviting, especially being on a higher floor in the tower building with a lovely balcony. The kitchenette was super convenient with all the essential appliances. The service, although a little slow due to a long line at check-in, turned out great thanks to a helpful staff member named Pawanish who went above and beyond to assist me. The location offered a lovely view and was perfect for evening outings, even though the coffee area could use some improvement. Dining in the atrium was a delightful experience, and the hotel's facilities were top-notch.

Rooms

9.0

The rooms were like a home away from home, with a stylish design and a comforting bath tub. The kitchenette was a bonus with all the necessary amenities.

Service

8.0

The service was exceptional, especially with the assistance from Pawanish. Despite the initial wait, the staff were friendly and attentive throughout my stay.

Location

9.0

The location was fantastic with a beautiful balcony view and an interesting heritage background. Perfect for evening relaxation and local exploration.

Dining

8.0

Dining in the spacious atrium was a delightful experience, offering a fantastic atmosphere. Fresh coffee was the cherry on top.

Facilities

9.0

The hotel facilities were top-notch, ensuring a comfortable and enjoyable stay for all guests.

Harry

United Kingdom, February 2024

7.6/10

My stay at the hotel was a mix of positives and negatives. While the rooms were comfortable and had some useful amenities like a fridge and kettle, the outdated bathroom setup was a bit of a letdown. The service was excellent, with friendly and efficient staff ready to assist every step of the way. The location was superb, close to key attractions and amenities. Dining options were satisfactory but nothing extraordinary. Overall, a decent stay with room for improvement.

Rooms

7.0

The rooms were comfortable with a small fridge and kettle.

Service

9.0

The service was excellent, with super helpful and friendly staff.

Location

8.0

The location was superb, close to key attractions and amenities.

Dining

6.0

The dining options were satisfactory but not exceptional.

Facilities

8.0

The hotel offered a range of facilities for a pleasant stay.

Billy

United Kingdom, January 2024

8.0/10

The hotel was beautiful and very clean but the room was not ready at check-in at 2 pm; had to wait till 4 pm. The room was gloomy and lacked seating with a small couch and coffee table in Auckland.

Rooms

7.0

The room was beautiful and very clean but wasn't ready at check-in at 2 pm, had to wait till 4 pm. It was gloomy and lacked seating in the form of a small couch and coffee table.

Service

9.0

The service was gracious, helpful, and always strove to solve problems. They were good in meeting our needs, going above and beyond to fulfill wishes like upgrading our room and providing complimentary drink vouchers.

Location

8.0

The hotel is right in the center of Auckland, a stone's throw from everything and very easy to get into and out of with a vehicle. However, there was some nickel and diming on the WiFi access.

Dining

8.0

The dining experience was fantastic, offering a variety for all dietary needs and notable for its quality and variety. However, the space was quite cramped.

Facilities

8.0

The hotel had a spa, and the staff was helpful with car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, and tours/ticket assistance.

Johnny

United States, December 2023

7.4/10

My stay at the hotel was a mix of positives and negatives. The room, while a bit dated, was very clean and acceptable, offering a beautiful view over the harbor. However, there was an unpleasant lingering curry smell from previous guests. On the bright side, the room even had a small kitchen with an oven and microwave, which was handy.

Rooms

8.0

The room, while a little dated, was very clean and acceptable with a lovely view over the harbor. The presence of a small kitchen including an oven and microwave was a nice touch.

Service

6.0

The service was a bit of a mixed bag. While the staff were friendly and professional, there were instances where they seemed overly watchful while dining, which made me feel uncomfortable. Additionally, the level of detail provided was minimal, and there were moments of a negative attitude.

Location

9.0

The hotel's location was a highlight, situated in the heart of Auckland CBD near the Farmers Department Store on Queen Street. The view over Auckland Harbour was stunning, making it a brilliant spot for travelers arriving on the Intercity bus.

Dining

7.0

The dining experience had its ups and downs. While the food was very tasty with a wide selection, the overall value for money was questionable. Paying NZD 133.00 for the meal felt excessive considering what was delivered.

Facilities

7.0

The hotel facilities were decent, offering basic amenities and services such as car hire, dry cleaning, housekeeping, laundry, and valet parking. However, it lacked that extra touch of luxury or standout features.

great view

overbearing service

Paul

United Kingdom, November 2023

8.2/10

Staying at this hotel was very convenient as everything was handy, with an onsite restaurant and essential amenities. The view over the international space lacked natural light, but the heritage apartment was lovely. The only drawback was the high prices of the mini-bar items.

Rooms

8.0

The rooms had all the necessary appliances like a stove, microwave, fridge, and a washing machine, making the stay comfortable and convenient.

Service

9.0

The staff was polite and helpful, meeting us at the door and offering upgrades and drink vouchers to enhance our stay.

Location

9.0

The hotel is right in the center of town, close to the casino, great restaurants, and small stores, making it a perfect spot for exploring the city.

Dining

7.0

The dining experience, including Hector's Restaurant downstairs, was nice overall with some creative dishes, but the prices were a bit high.

Facilities

8.0

The hotel offered facilities like car hire, laundry, valet parking, and tours/ticket assistance, enhancing the overall experience.

William

United Kingdom, July 2023

8.0/10

My stay at the hotel was a pleasant surprise with spacious and immaculate rooms that exceeded my expectations. The service was absolutely wonderful, making me feel welcome and valued as a guest. The central location made exploring the city easy, although there were minor issues like a shortage of towels in the morning. The dining experience was satisfactory, offering basic options, and the facilities were fantastic with great features.

Rooms

8.0

The spacious and clean rooms exceeded my expectations by far.

Service

9.0

The staff was super helpful and professional, making my stay enjoyable.

Location

8.0

The location was great, close to key attractions like the tower and port.

Dining

6.0

The dining experience was satisfactory with basic options available.

Facilities

9.0

The facilities were fantastic, offering excellent amenities for a comfortable stay.

Craig

United Kingdom, June 2023

7.6/10

The hotel had a few drawbacks like strong paint fumes and a musty smell in the rooms, but the service made me feel like royalty. The location was convenient for exploring the city, and the dining options offered a good variety for different dietary needs.

Rooms

6.0

The rooms contained strong paint fumes and had a musty smell, but they were spacious.

Service

9.0

The service was exceptional, making me feel like royalty.

Location

7.0

The hotel is in a great spot for exploring the city, but it could use some updates.

Dining

8.0

The dining options offered a good variety for all dietary needs.

Facilities

8.0

The hotel had a good range of facilities to enhance the stay.

Constance

United Kingdom, May 2023

7.0/10

The hotel was a bit inconvenient as I had to wait until 3.10 pm for the room to be available, which took an extra 40 minutes. On the bright side, the room had a small kitchen with an oven, stove, and even a washing machine.

Rooms

7.0

The room was clean and had useful amenities like a small kitchen with an oven, stove, and washing machine.

Service

9.0

The staff at the reception were very accommodating, especially when I requested a room change. They even offered to help with bringing up my bags.

Location

6.0

The location of the hotel was not ideal with no towels or soap in the showers, but it was surprisingly quiet despite being near a busy intersection. It's conveniently close to the Sky Tower and a reasonable walk to the waterfront.

Dining

5.0

I found the food and service in the restaurant to be of average quality, with a good variety of choices.

Facilities

8.0

The hotel has useful facilities like car hire, dry cleaning, housekeeping, and valet parking.

Friendly staff

Inconvenient check-in